We, being a well-known name in the Agro industry takes every necessary initiative towards supplying best quality products.
Highly processed products, giving way to freshly milled whole grains rich in nutrients as well as taste.
Sum Overseas strict compliance standards, the product adheres to the highest quality standards of processing and packaging.
SUM Overseas Pvt. Ltd. is one of the leading Indian processors and exporters of various kind of Agro Commodities. We process, market and distribute commodities like Basmati and Non-Basmati Rice, Spices, White Refined Sugar, Oil Seeds and other Agro based commodities to importers, distributors, food manufacturers and food service businesses around the world.
Our employees are our most important asset. We attract, develop and hire the best talent for our business. We challenge them and provide them opportunities for professional growth, development and advancement. We believe in a work life balance that puts family first, resulting in positive, motivated employees whose attitude drives our business and our success.
We believe integrity is the foundation of our individual and company actions that result in a business, we can be proud of. We are honest, trustworthy, respectful and ethical in our actions with each other and the buyers we serve. We always strive to do the right thing by saying what we mean, honouring our commitments, matching our behaviour to our words, and taking responsibility for our actions.
Quality products and quality customer service and support is our top priority and is represented in all that we do. We recruit and develop quality staff, we plan diligently, we procure and utilize top quality materials and products, we employee quality oriented processes and procedures throughout the performance of our work and we strive for continuous improvement in all that we do. Our commitment to quality results in the providing of superior services, customer satisfaction and long term success as a business.
We value trust. Trust is something earned over time and is something continually maintained. We seek to build trust between our employees and buyers. We promote open communications; set examples through our fair, honest and consistent actions; and take responsibilities for our actions, success and failures. Without trust and commitment, there would be no SUM OVERSEAS.
We treat one another with respect and communicate openly. We work to build strong collaborating working relations with our co-workers and the customers we support. We openly communicate up, down and across the organisation. We value diversity of our workforce, the unique contributions we each can make, and the inclusions of different perspectives.
Client service is a top priority. We believe that service excellence will drive results that will differentiate us from our competitors. We respect our buyers and recognize they have come to us by choice. We consider long term and short term needs of our buyers while ensuring all of our commitments are met. We share a personal responsibility to maintain our customer’s loyalty and trust, by taking responsibility for improving the service, and through the support we provide to our customers. We work hard, celebrate our success and learn from our failures.